PASA

The Pensions Administration Standards Association (PASA) was created to provide an independent infrastructure to set, develop, guide and assess administration standards.

In addition to raising the profile of pension administration, PASA focuses on three core activities:

1. Defining good standards of pensions administration relevant to all providers, whether in-house, third party or insurers

2. Publishing Guidance to support those standards

3. Being an independent accreditation body, assessing the achievement of good standards by schemes (regardless of provider)

There’s no organisation providing such services across schemes, yet there’s a demand for evidence of service quality from scheme trustees, sponsors, administrators, insurers, scheme members and regulators.